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Due to the impact of COVID-19 across the world, we have had to make some amendments to our telephone opening hours.  Please see below for our updated hours



PAYE Umbrella

For Agencies

We manage the onboarding of your contractors from the very first step. Being powered by Flexr combines humanity and technology through a dedicated call centre to support and assist with any HR or payroll enquiries your contractors may have

A user friendly smartphone App that provides

  • Full visibility of all their timesheet and employment records
  • A simple tool to manage booking holidays
  • Their own ‘personal assistant’ for any work related matters

A dedicated employee portal with all the functionality of the smartphone App and more!

Changes in legislation have resulted in traditional PAYE Umbrella solutions no longer delivering optimum returns for contractors. Without travel and subsistence relief today’s Umbrella is a simple outsourced employment management solution and should be priced accordingly. Fair Pay Services provide a cost effective solution whilst delivering a high level of service and operational efficiency to contractors and agencies.

In addition to the efficiencies, we also offer an unbeatable Employee Benefits package for all of our contractors. They will receive a login for our website and app which features over 200 exclusive perks and discounts. From great price cinema tickets, to money off meals out, these have been handpicked to offer them real world savings and value!

Contractors are fully employed on a contract of employment, which provides continuity and stability through any series of assignments as well as full employment rights and dedicated HR support. All income is paid as employment income and PAYE and NICs are deducted at source.

Offering the same fantastic benefits similar to an outsourced PAYE, Fair Pay Services provides contractors with continuing employment (OAC) and ability to claim allowable expenses at year end through personal tax returns.

Fair Pay Services is available at one of the lowest weekly margins in the marketplace. Additionally, if your contractors are paid monthly, it is the equivalent of just 2 weeks margin rather than 4.  — we truly are one of the lowest cost Umbrella solutions in the market with a huge host of benefits available!

Better paid Workforce

Full employed

Fully compliant

Fully employed workforce

One employer of every employee

No status issues

No HR issues

Implementation team

Project management of new agency implementation

Experience of working to project deadlines

Real time visibility

Customer Services team

Welcoming contractors with a detailed registration call

Reassuring and informing

Hassle free transfers

Fully compliant

No weekly expenses

All contract income subject to PAYE and NIC’s

No risk of debt transfer to agencies or end hirers

Fully insured workforce

Reduces agency liability

Peace of mind

Drivers Negligence Insurance included

Powered by Flexr

International infrastructure

Experienced processor of contractor payroll

Proven, highly robust and scalable technologies


Please call or email now to find out more!

0333 311 0633

Outside of our opening hours, calls will be diverted to a mobile phone and we will do our best to assist you.

Payroll Enquiries / Customer Services (Option 1)
Mon-Fri 9am-5:30pm
New Registrations (Option 2)
Mon-Fri 9am-5:30pm
Sales / All Other Queries (Option 3)
Mon-Fri 9am-5:30pm
5th Floor, Hampton by Hilton, 42-50 Kimpton Road, Luton, Bedfordshire, LU2 0FP